Due to a high level of no-shows and last minute cancellations, we are now taking booking deposits to secure your appointment.
When you book your next appointment online, over the phone or in-person you’ll be asked to pay a 25% deposit in advance and your remaining balance will then be paid at the end of your appointment!
It is fully refundable provided we receive at least 48 hours notice. If the appointment is not cancelled or rescheduled within the 48 hours’ notice period it may mean a full loss of the deposit. Equally, if we have to cancel your appointment we will also supply 48 hours’ notice. If we are unable to provide 48 hours’ notice we will credit you (the client) account with a discretionary discount off the original booking.